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Streamline Your Operations with Cloud-Based Unified Communications

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Unified Communications as a Service (UCaaS) is becoming the mainstream choice for most organizations. Manhattan Business Systems (MBS) partners with the world's leading UCaaS providers, and can address concerns about security, redundancy, quality of experience, and more.

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WHY WORK WITH US?

  • Is independent & can deliver multiple options

  • Will learn your business structure and goals

  • Will understand your IT infrastructure

  • Will determine the optimal UCaaS solution

  • Will research to source the optimal supplier

  • Will implement and support the selected solution

  • After implementation support including customer service and escalations

  • Be integrated as part of your organization's ecosystem

WHY CHOOSE UCAAS?

  • Efficient collaboration

  • Enhanced mobile and remote user experience

  • Flexible and scalable to meet your needs

  • Immediate cost savings and optimized billing

  • Fast implementation and easy upgrades

  • IT staff can prioritize other business needs

  • Improved customer contact experience

  • Faster third-party integrations

  • Business continuity and security

  • Faster problem solving with expert tech support

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Today every organization, regardless of size or industry, has sophisticated communications tools at its core. These tools can often be expensive and complicated, requiring an upfront investment of capital and regular support staff. What if there was a way of achieving this same level of integration and collaboration that was simpler, more flexible and more effective?

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UCaaS can help make this a reality using seamless integrations with business processes at a lower price-point than traditional premises-

based solutions. 

As industry-leading Unified Communications Consultants, Manhattan Business Systems (MBS) has negotiated strategic partnerships with every major Cloud/Hosted provider to ensure that our clients receive the best possible solution at the best possible price. Guaranteed.

 

When looking for a reliable Cloud/Hosted Telephone provider with more robust features Manhattan Business Systems is the only resource you need.

 

We’ve led hundreds of Cloud/Hosted RFPs, audits, designs and procurement's for business's of all sizes. Best of all, we offer a free review to identify the best Cloud/Hosted solution for your needs and budget.

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Mobility

UCaaS means that your employees can get the same unified communication experience regardless of whether they're in the office, working remotely, or logging in from a mobile device. Everyone gets the same interface, which boosts producttivity.

Scalability

UCaaS services are scalable to match the ebb and flow of the business. This provides the customer the assurance their communication requirements are nimble, Add additional users minutes instead of days or weeks.

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Survivability

UCaaS provides business continuity because telecom traffic can be re-routed very quickly during a power outage, network outage or server failure. One missed call can equate to lost revenue, but UCaaS can reduce, and possibly eliminate missed call completely.

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Reduced Expenses

Because they run in the cloud, UCaaS solutions come with minimal capital expenditure. Customers frequently reduce operating costs because you dont have to invest in on-site infrastructure, pay increased energy bills or configure onsite phone system hardware.

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Simple Administration

UCaaS portals allow on-demand movement dictated by the client. Admin credentials authorize the ability to add, modify and delete users. It also allows the upgrading or downgrading of subscription needs. Since this is real-time, the client does not have to call the provider for assistance.

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Inter-Operability

IUCaaS systems are all built on a software stack that can be integrated through API's into your existing customer or packaged applications to improve end-user efficiency and your customer experience.

Watch our video's to learn more about

UCaaS/Hosted/Cloud Voip

unified communications video
hosted voice, cloud voip video
legacy telephone system video
what is a contact center
moving or expanding your business ?
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